PRIVACY POLICY
Welcome to Eduseeds!
Eduseeds is owned and operated by Eduseeds (M)
Sdn Bhd (1012859-K).
Eduseeds
values your privacy. values your privacy and the
protection of your personal data. This privacy policy describes what
information we collect from you, how we collect it, how we use it, how we
obtain your consent, how long we keep it in our databases and, if necessary,
with whom we share it.
By using the website and registering for our courses,
you are accepting the practices described in this Privacy Policy. Your use of
the website and enrollment in our courses is also subject to our Terms and
Conditions.
This
privacy policy may change from time to time. Your continued use of the website
after we make changes will be deemed acceptance of those changes, so please
check the policy periodically for updates. This Privacy Policy has been
developed and is maintained in accordance with all applicable federal and
international laws and regulations and specifically with
the California Online
Privacy Protection Act (CalOPPA – U.S regulation), the GDPR (General Data Protection
Regulation - European regulation) and the Malaysia Personal Data Protection Act (PDPA).
1. GENERAL
INFORMATION
The
personal data of the users that are collected and processed through the
website:
Will be
under responsibility and in charge of:
·
Tel: +603 8023 1088 / +603 8024
1088
·
Email: info@eduseeds.com
(Hereinafter referred to
as Eduseeds).
2. TYPES OF INFORMATION GATHERED
The
information we learn from customers helps personalize and continually improve
your experience at Eduseeds. Here are the types of information we gather:
Information
You Give Us. You provide information when you search, read and view
content on our website, register through our website and/or communicate with us
through our contact information or our contact forms. As a result of those
actions, you might supply us with the following information:
·
First and last name
·
Name of the school
·
Email address
·
Phone number
·
Address
·
ZIP/Postal code
·
IP address
·
Any
additional information relating to you that you provide to us directly through
our website or indirectly through our website or online presence such as
‘cookies’.
Eduseeds will not collect any personally identifiable
information about you, unless you provide it.
User or
student information: By enrolling in our courses through the
corresponding educational institutions, students can register and access the
courses and provide the following information:
·
First and last name
·
Email address
·
Password
Information
Collected Automatically: By accessing and using the website you
automatically provide us with the following information:
·
The device and usage information you use to access the
website
·
Your IP address
·
Browser and device characteristics
·
Operating system
·
Referring URLs
·
Your location
·
What parts of the website you use and how often
If you
access the website through a mobile phone, we will collect the following
information:
·
Mobile device ID
·
Model and manufacturer
·
Operating system
·
Version information
·
IP address
GOOGLE
Analytics. We use Google Analytics provided by Google, Inc., USA
(“Google”). These tool and technologies collect and analyze certain types of
information, including IP addresses, device and software identifiers, referring
and exit URLs, feature use metrics and statistics, usage history, media access
control address (MAC Address), mobile unique device identifiers, and other
similar information via the use of cookies. The information generated by Google
Analytics (including your IP address) may be transmitted to and stored by
Google on servers in the United States. We use the GOOGLE Analytics
collection of data to enhance the website and improve our service.
Please consult Google's privacy
policy here:
·
https://policies.google.com/privacy
Facebook
Pixel: Our website uses the Facebook Pixel. Through the Facebook Pixel we can
collect user information for different purposes. We use the Facebook Pixel for
the following purposes:
·
Collect statistics about our platform (for example,
the number of users who visited a page).
·
Collect information about how you interact with our
platform (for example, whether you opened or followed links contained in them).
·
Personalize online services and marketing
communications.
·
Tailor advertisements to users and optimize
advertising campaigns.
The
information collected through the Facebook Pixel will be collected and stored
by Facebook and will be treated in accordance with its privacy policy. The
information we collect through the Facebook Pixel does not personally identify
the user and will never be used for purposes other than those contained in this
privacy policy and Facebook's privacy policy.
Please consult Facebook's privacy
policy here:
·
https://www.facebook.com/privacy/explanation
Social Media: On our website you will find links and functions
linked to different social media, where you can share your information.
It is
advisable to consult the privacy policy and data protection of each social
network used on our website.
·
Facebook: https://www.facebook.com/privacy/explanation
·
Instagram: http://instagram.com/about/legal/privacy/
3. HOW LONG WE KEEP YOUR DATA
The personal
data provided by users through the website will be kept for the time necessary
to complete the registration and grant access to the courses. Eduseeds may be allowed to retain personal data
for a longer period whenever the user has given consent to such processing, as
long as such consent is not withdrawn. Furthermore, Eduseeds may be obliged to
retain personal data for a longer period whenever required to do so for the performance
of a legal obligation or upon order of an authority. Once the retention period
expires, personal data shall be deleted. Therefore, the right to access, the
right to erasure, the right to rectification and the right to data portability
cannot be enforced after expiration of the retention period.
4. HOW WE USE YOUR INFORMATION.
In general,
we use the information we collect primarily to provide, maintain, protect and
improve our current website and services. We use personal information collected
through our site as described below and described elsewhere in this Policy to:
·
Identify you as a user in our system.
·
Enroll in the courses.
·
Provide access to the courses.
·
Send invoices to customer's email.
·
Improve our services, website, and how we operate our
business.
·
Understand and enhance your experience using our website
and services.
·
Respond to your comments or questions through our support
team.
·
Send you related information, including confirmations,
invoices, technical notices, updates, security alerts and support and
administrative messages.
·
Communicate with you about upcoming events, offers and
news about services offered by Eduseeds and our selected partners.
·
Marketing purposes of Eduseeds.
·
Link or combine your information with other
information we get from third parties to help understand your needs and provide
you with better service.
·
Protect, investigate and deter against fraudulent,
unauthorized or illegal activity.
5. HOW DO YOU GET MY CONSENT?
By
registering for our courses through our website, accessing our courses,
contacting us through our contact forms or our contact information, accepting
the use of cookies by our website and providing us with personal information to
communicate with you, you consent to our collection, storage and use of your
information on the terms contained in this privacy policy. You consent to the use of cookies on our
website when you give your acceptance through the pop-up window shown on the
home page when you enter the website. You may withdraw your consent by sending
us your request via the contact information or the contact page.
6. HOW WE SHARE INFORMATION
The personal
information of our customers and users is an important and fundamental part of
our business. Under no circumstances will we sell or share information with
third parties that has not been previously authorized by the user, client or
owner of the personal data. We share user and customer information only and
exclusively as described below.
Third-Party
Service Providers. We employ other companies and individuals to
perform functions on our behalf. Examples include: building the platform and
hosting the website, sending email, analyzing data (Google Analytics), create
Ads (Facebook, Google), providing marketing assistance and providing search
results.
These
third-party services and tools may have access to personal information needed
to perform their functions, but may not use that information for other
purposes. Information shared with these third-party services will be treated
and stored in accordance with their respective privacy policies and our privacy
policy. Please refer to the privacy policy of these third-party services.
Business
Transfers. In the event that Eduseeds creates, merges with, or is acquired by
another entity or company, your information will likely be transferred. Eduseeds
will send you an email or post a prominent notice on our platform before your
information becomes subject to another privacy policy and the transfer and
handling of your private information will comply with all applicable
requirements.
Protection
of Eduseeds and others. We release
personal information when we believe release is appropriate to comply with the
law, enforce or apply our Terms and conditions and other agreements, or protect
the rights, property, or safety of Eduseeds, our users or others.
This includes exchanging information with other companies and organizations for
fraud protection and credit risk reduction.
With Your
Consent. Other than as set out above, you will receive notice when personally
identifiable information about you might go to third parties, and you will have
an opportunity to choose not to share the information.
Anonymous
Information. Eduseeds uses the anonymous browsing information
collected automatically by our servers primarily to help us administer and
improve the Website. We may also use aggregated anonymous information to
provide information about the Website to potential business partners and other
unaffiliated entities. This information is not personally identifiable.
Email
Address. The email address that you supply to us for purposes of receiving
our email communications will never be rented or sold to a third party.
7. PROTECTING YOUR INFORMATION
Eduseeds
will make all reasonable efforts to protect the personal information of users
it obtains, and the personal information will be protected by dedicated data
security personnel. In order to prevent users' personal information from being
illegally accessed, copied, modified, transmitted, lost, destroyed, processed
or used in unexpected and unauthorized situations, Eduseeds has and will
continue to take the following measures to protect your personal information:
1) The user's personal information is encrypted and stored by adopting
encryption technology, and is isolated by isolation technology. 2) When using
personal information, such as personal information display and personal
information association calculations, we will use a variety of data
desensitization technologies including content replacement, encryption
desensitization, etc. to enhance the security of personal information in use.
3) Establish a strict data use and access system, adopt strict data access
authority control and multiple identity authentication technologies to protect
personal information, and prevent data from being used in violation of
regulations.
Other
security measures taken to protect personal information 1) Manage and regulate
the storage and use of personal information by establishing a data
classification and grading system, data security management specifications, and
data security development specifications. 2) Data security personnel are
responsible for security emergency response to promote and protect personal
information security. 3. Notification of personal information security
incidents 1) In the event of a security incident caused by personal
information, Eduseeds will report the first incident to the corresponding
competent authority, and immediately carry out troubleshooting and emergency
measures.
8.
RIGHTS
Users who provide information
through our website, as data subjects and data owners, have the right to
access, rectify, download or delete their information, as well as to restrict
and object to certain processing of their information. While some of these
rights apply generally, others apply only in certain limited circumstances. We
describe these rights below:
·
Access and portability: to access
and know what information is stored in our servers, you can send us your request
through our contact information.
·
Rectify, Restrict, Limit, Delete: You can
also rectify, restrict, limit or delete much of your information.
·
Right to be informed: Users of
our website will be informed, upon request, about what data we collect, how it
is used, how long it is retained and whether it is shared with third parties.
·
Object: When we process your
information based on our legitimate interests as explained above, or in the
public interest, you may object to this processing in certain circumstances. In
such cases, we will stop processing your information unless we have compelling
legitimate reasons to continue processing it or where it is necessary for legal
reasons.
·
Revoke consent: Where you have
previously given your consent, such as to allow us to process and store your
personal information, you have the right to revoke your consent to the
processing and storage of your information at any time. For example, you may
withdraw your consent by updating your settings. In certain cases, we may
continue to process your information after you have withdrawn your consent if
we have a legal basis for doing so or if your withdrawal of consent was limited
to certain processing activities.
·
Complaint: If you wish to file a
complaint about our use of your information (and without prejudice to any other
rights you may have), you have the right to do so with your local supervisory
authority. Users can exercise all these rights by contacting us through the
contact information or the contact page.
·
Rights related to automated decision-making,
including profiling: website users may request that we provide a copy of
the automated processing activities we conduct if they believe that data is
being unlawfully processed.
Users may
exercise their rights in relation to the personal data they provide to Eduseeds, at any
time, by sending us their request through our contact information and we will
process and respond to their request as soon as possible.
9. CHILDREN’S ONLINE
PRIVACY PROTECTION
We are in compliance
with the requirements of the
California Online Privacy Protection Act (CalOPPA – U.S regulation), the GDPR
(General Data Protection Regulation - European regulation) and the Malaysia
Personal Data Protection Act (PDPA), regarding the
protection of the personal data of minors. We do not collect any information
from anyone under 13 years of age. Our website and services are all directed to
people who are at least 13 years old or older. If you become aware that your child has
provided us with personal information, please contact us. If we become aware
that a child has provided us with personal information, we will take steps to
delete that information, terminate that person's account, and restrict access
to that person.
10. EDITING AND DELETING INFORMATION
If you
believe that any information, we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible. We will promptly correct any
information found to be incorrect. You can change, modify, rectify and delete
your Information at any time, please contact us through the contact
information. To opt-out of Eduseeds email, follow the instructions included in the
email. Your request should be processed within 48 hours.
11. THIRD PARTIES
Except as
otherwise expressly included in this Privacy Policy, this document addresses
only the use and disclosure of information Eduseeds collects
from you. If you disclose your information to others, whether other users or
suppliers on Eduseeds, different rules may apply to their use or disclosure
of the information you disclose to them. Eduseeds does not
control the privacy policies of third parties, and you are subject to the
privacy policies of those third parties where applicable. Eduseeds is not
responsible for the privacy or security practices of other websites on the
Internet, even those linked to or from the “Eduseeds” website. Eduseeds encourages
you to ask questions before you disclose your personal information to others.
12. CONTACT US
·
Tel: +603 8023 1088 / +603 8024
1088
·
Email: info@eduseeds.com